Introduction to AI in Azure (AI-901)
Explore the fundamental concepts related to artificial intelligence (AI), and the services in Microsoft Azure that can be used to create AI solutions. Introduction to AI in Azure is an beginner-level course designed to explain the fundamental concep
Introduction to Cloud Infrastructure (AZ-900)
This course will provide foundational level knowledge on cloud concepts. AZ-900 is designed to provide foundational knowledge of cloud computing and Microsoft Azure services. It introduces learners to core cloud concepts, Azure architecture, and essential management and governance capabilities, serving as the ideal starting point for an Azure learning journey. The course enables participants to understand how Azure delivers compute, networking, and storage services, alongside the tools and features used to secure, manage, and monitor cloud environments. Updated 6/2026 Virtual Learning This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.
Introduction to DevOps
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Introduction to finance in Dynamics 365
Gain a solid foundation in Microsoft Dynamics 365 Finance, including ERP basics, navigation, security, and shared features. Explore advanced tools like Copilot automation, AI forecasting, and intelligent collections. Hands-on labs cover financial re
Introduction to GenAI
This course provides a comprehensive introduction to Generative AI for a broad audience. Learners will be introduced to what Generative AI is, where it fits historically and within the current landscape of AI, the different types of Generative AI, an
Introduction to Microsoft 365 and AI administration (AB-900)
Learn and build foundational concepts, core services, and administrative controls of Microsoft 365. This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational conce
Introduction to Microsoft Azure Data (DP-900)
In this course, students will gain foundational knowledge of core data concepts and related Microsoft Azure data services. Students will learn about core data concepts such as relational, non-relational, big data, and analytics, and build their foun
Introduction to Microsoft Power Platform (PL-900)
This course introduces the core components of the Power Platform and their business value, including Power Apps, Power Automate, Power BI, Power Pages, and Dataverse. It’s designed for beginners to understand how low-code solutions can analyze data,
Introduction to Microsoft Security, Compliance, and Identity (SC-900)
This course provides foundational level knowledge on security, compliance, and identity concepts and related cloud-based Microsoft solutions.
Introduction to navigating the modern Contact Center
Discover how modern contact centers work—explore intelligent routing, omnichannel conversations, and day to day workflows in Dynamics 365 Contact Center. This course introduces Microsoft Dynamics 365 Contact Center, focusing on its core features and
Introduction to Programming
Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.
Introduction to sales in Dynamics 365 (AB-6003)
Enhance and automate business processes using customer engagement apps for Dynamics 365, while incorporating native interconnectivity with Microsoft 365. This course introduces learners to modern Microsoft Business Applications capabilities, focusi