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39 courses

Conceptualize Supply Chain Management in Microsoft Dynamics 365 (MB-330)

This course is designed to build your foundation in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and processing. The transportation management features, and the warehouse management features. Quality management and quality control functionalities. Master planning configuration and processing. This course includes lectures and several hands-on exercises. The exercises will be introduced to you in the form of a case study presented to a Dynamics 365 Supply Chain Management functional consultant. Each exercise will be based on a business scenario followed by a question or discussion then a step-by-step guidance to perform the system related steps.

Company EventPublic ClassroomVirtual Learning

Implement customer service solutions using Microsoft Dynamics 365 Customer Service (MB-230T01)

Learn how to use Microsoft Dynamics 365 to impact your customers. Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers. Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases. Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.

Company EventPublic ClassroomVirtual Learning

Introduction to Microsoft Power Platform (PL-900)

This course introduces the core components of the Power Platform and their business value, including Power Apps, Power Automate, Power BI, Power Pages, and Dataverse. It’s designed for beginners to understand how low-code solutions can analyze data,

Company EventVirtual Learning

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