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The Administering Advanced Cisco Contact Center Enterprise (CCEAA) course teaches you how to execute advanced administration tasks associated with the Cisco Contact Center Enterprise (CCE) solution through an in-depth examination of technical and ope
The Administering Cisco Contact Center Enterprise (CCEA) course teaches you the contextual information around call flow between components in the Cisco® Unified Contact Center Enterprise (UCCE) solution including intelligent contact routing, call tre
This exclusive course offers a unique real-world environment focusing on the administration of a Cisco IP telephony, video and voice mail solution, including: Cisco Unified Communications Manager (CUCM) v12.5: Unity Connection v12.5: Cisco IM&P v
This hands-on, exclusive course builds on the foundation provided by ACUCW1 and focuses on advanced administration of Cisco Unified Communications Manager (CUCM). In this course, you will learn to build the UC infrastructure, including deploying a va
Unlock the full power of Cisco Unified Border Element and SIP in this hands-on, expert-led course. You'll begin by mastering the foundational elements of Cisco Unified Communications networks, including gateway call routing, voice port configuration
This class combines the Administering Advanced Cisco Contact Center Enterprise (CCEAA) course and the Reporting Cisco Conatct Center Enterprise (CCER) course into one 5 day delivery. Learn how to execute advanced administration tasks associated with
This 5 day course combines the 1 day CCEF course and the 4 day CCEA course. Booking both together saves you money and ensures your team gets the training they need as quickly as possible. The Understanding Cisco Contact Center Enterprise Foundatio
Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.
Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.
The Implementing Cisco Collaboration Core Technologies (CLCOR) course will provide you with the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs
Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.
This training is designed to provide you with a deep, working knowledge of on-premises Cisco collaboration infrastructure. The Implementing and Operating Cisco Collaboration Core Technologies On-Premises (CLCOR-OP) training serves as the first half
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