Introduction to service in Dynamics 365

Gain a solid foundation in Microsoft Dynamics 365 Finance, including ERP basics, navigation, security, and shared features. Explore advanced tools like Copilot automation, AI forecasting, and intelligent collections. Hands-on labs cover financial re

Enhance and automate business processes using customer engagement apps for Dynamics 365, while incorporating native interconnectivity with Microsoft 365. This course introduces learners to modern Microsoft Business Applications capabilities, focusi

Designed for beginners, this course explores how Dynamics 365 Supply Chain Management supports end-to-end business operations—from product setup and inventory control to sales, procurement, and manufacturing—while integrating with the Microsoft ecosy

Accelerate sales outcomes by leveraging AI-driven insights and automation within Dynamics 365 to optimise pipelines and customer engagement. This course teaches learners how to design, configure, and govern AI enhanced sales solutions using Dynamics