Accelerate sales pipelines with AI in Dynamics 365 (AB-210)

Module 1: Configure Dynamics 365 Sales for AI-powered selling

• Transform customer experiences with AI in Dynamics 365 apps
• Discover Dynamics 365 Sales as an AI-powered sales solution
• Set up and configure Dynamics 365 Sales

Module 2:Generate and qualify leads using AI in Dynamics 365 Sales

• Nurture and generate leads in Dynamics 365 Sales
• Qualify leads using the Sales Qualification Agent in Dynamics 365 Sales
• Engage with customers through text messages in Dynamics 365 Sales

Module 3: Win deals with AI-powered sales execution in Dynamics 365 Sales

• Set up the product catalog in Dynamics 365 Sales
• Manage opportunities and process sales orders in Dynamics 365 Sales
• Close deals using AI agents in Dynamics 365 Sales
• Analyze sales performance using AI, forecasting, and dashboards in Dynamics 365 Sales

Module 4: Extend Dynamics 365 Sales with AI and Power Platform tools

• Get started with the Dynamics 365 Sales mobile app
• Use Microsoft 365 services with model-driven apps and Microsoft Dataverse
• Extend Dynamics 365 apps with Power Platform and Copilot Studio