What will you
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This 3-day course compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL 4’s five management practices, namely, the ITIL 4 Asset Management Practice, the ITIL 4 Change Enablement Practice, the ITIL 4 Deployment Management Practice, the ITIL 4 Release Management Practice, and the ITIL 4 Service Configuration Management Practice. It is intended to provide candidates with best practice guidance at both strategic and operational levels of maximizing value from the Practices. The ITIL 4 Plan, Implement, and Control Practices module is structured and aligned around the ITIL framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 Asset Management Practice, ITIL 4 Change Enablement Practice, ITIL 4 Deployment Management Practice, ITIL 4 Release Management Practice, ITIL 4 Service Configuration Management Practice publications. ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved The ITIL® 4 Specialist: Plan, Implement & Control training courses on this page are offered by Global Knowledge UK ATO/Affiliate of AXELOS Limited

This 3-day ITIL® 4 Specialist: Sustainability in Digital & IT module explores how service organisations may address sustainability challenges in relation to their digital and IT strategies, tactics, and operations, focusing on ITIL® ’s Service Value Chain and ITIL® practices. The module highlights key sustainability competencies and capabilities that service organisations should develop and provides guidance on how to build capacity within their teams to effectively manage sustainability challenges. ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved Updated 15/6/2026

This course provides IT leaders, practitioners and support staff with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. It provides practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility. The course is based on the ITIL® 4 best practice service value system featured in the latest 2019 guidelines. This course includes a web proctored exam. ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL4 best practice service value system featured in the latest 2019 guidelines. Virtual Learning This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.

Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.

Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.

Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.

Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.

Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.

Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.

Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.

Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.