What will you
learn next?

New & Exclusive - Acquire the facilitation skills necessary to effectively manage requirements meetings and workshops. Business analysts have the responsibility to gather, analyze, and validate business and technical requirements for their projects, thus they need facilitation skills to manage requirements meetings and workshops. In this highly interactive two-day course, you'll gain the skills to be an effective facilitator - one who can help stakeholders define their needs and form quantifiable requirements. You'll learn tested techniques for meeting planning and preparation, brainstorming, analysis, and decision-making. You will have the opportunity to practice these techniques in a safe environment with a trained facilitator who will give you relevant, timely feedback. Advanced topics will also be covered, including virtual facilitation, conflict management, and root cause analysis. You will leave class with the confidence to facilitate a meeting from the planning stages, motivating group participation, building consensus, maintaining session focus, and evaluating results for lessons learned. Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

Build the skills to deliver fair, meaningful performance reviews that strengthen feedback, employee development, accountability, and results. Effective performance reviews are more than an annual evaluation—they are an opportunity to recognize contr

Exclusive - Unlock Your Emotional Intelligence for Workplace Success! Step into the "Employee Emotional Intelligence" workshop—a transformative, hands-on experience designed to help you master the art of self-awareness, stress management, and positi

Unlock Your Project Success in Transformational Times! Are you a Project Manager navigating the waves of change in today’s dynamic business environment? Discover how mastering estimation techniques can set you apart and drive your projects to succes

Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.

Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.

Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.

This course is designed for business users, business leaders, and decision makers who want to understand the transformative potential of generative AI and its impact on their organizations. You'll gain a comprehensive understanding of this techno

Exclusive - Unlock the Power of Positive Work Relationships! Ready to transform your workplace experience? The "Growing Work Relationships Positively" workshop is designed for professionals who want to thrive in today’s dynamic environments. In just

Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.

Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.

Explore this Global Knowledge course and ask the Bolt team for the detailed syllabus.