ITIL

ITIL® (Version 5) Managing Professional Transition – Including Exam

GK #831026Virtual Classroom LiveClassroom Live

FormatsVirtual Classroom Live · Classroom Live

What you’ll learn

Module 1: Introduction to ITIL® Product, Service and Experience and the new ITIL models
Module 2: The ITIL® Product and Service Lifecycle management activities
Module 3: Managing the ITIL® Product and Service Lifecycle
Module 4: ITIL® Experience
Service Journey & Roles
Capturing experience & Stakeholder Journeys
Module 5: ITIL® Transformation
Module 6: ITIL® and AI
Module 7: ITIL® and other frameworks
Module 10: What’s next?

Dates and availability are confirmed by Bolt when we follow up. All times are shown in the provider’s stated time zone.

2026-10-19 — 2026-10-239:00 AM - 5:00 PM EDT