AMA2130: The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results
No matter how compelling the vision or how brilliant the strategy, without leadership communication there is no execution.
What you’ll learn
The Voices of Effective Leaders Past and Present
- Define Leadership
- Describe Typical Leadership Situations, and Assess How Well You Use the Language of Leadership in Those Situations
- Describe Five Traits of Effective Leaders as Communicators and Assess How Well You Demonstrate Those Traits
- Explain How Effective Leaders—Past and Present—Have Communicated Well
Finding Your Leadership Voice
- Describe the Two Components of a Leader’s Voice
- Describe How to Find Your True Voice as a Leader
- Describe Four Leadership Communication Styles and Identify Your Dominant Style
- Describe When and How to Use Each Style
Crafting a Compelling Message That Influences, Inspires, and Produces Results
- Gather Your Thoughts Quickly to Craft a Message
- Pinpoint the Desired Results of Your Leadership Message
- Tailor Your Message to the Intended Audience So That It Resonates
Getting the Attention and Understanding of Those You Wish to Lead
- Get the Genuine Attention of Followers
- Generate Presence and Charisma That Command Respect
- Send Clear Messages That Maximize Audience Understanding
- Tell Dramatic Stories That Captivate Audiences and Make Your Message Clear
Setting the Direction for Others
- Communicate a Strategic Direction (an Inspiring Vision, Mission, and Values Statement) with Passion and Precision
- Set the Operational Direction, Assign Responsibility, and Delegate Authority in Ways That Prompt Others to Take Responsibility
Influencing Buy-In and Committed Action
- Describe and Apply Nine Different Influence Strategies
- Get Others to Accept, Endorse, and Advance Your Agenda
- Overcome Resistance and Initiate Change
Inspiring Others to Do Their Best
- Describe the Factors That Motivate and Demotivate People
- Light a Fire in the Hearts of Others
Coaching, Counseling, and Mentoring for Improved Performance
- Conduct Authentic Coaching, Counseling and Mentoring Sessions
- Provide Positive Feedback and Constructive Criticism
Address Tough and Touchy Situations in Ways That Defuse Tension
- Discuss the “Undiscussables” and Other Sensitive Issues Tactfully
- Defuse Tension and Assert Yourself Well in Tense Situations
- Deliver Bad News and Unpopular Changes in Ways That Win Acceptance
- Handle Conflict and Mediate Disputes
Upcoming training
Dates and availability are confirmed by Bolt when we follow up. All times are shown in the provider’s stated time zone.
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