Global Knowledge

AMA2242: Advancing from an Operational Manager to a Strategic Leader

Discover how to anticipate, initiate, and manage change.

GK #2478Virtual Classroom LiveClassroom Live

FormatsVirtual Classroom Live · Classroom LiveTopicsBusiness Skills · Leadership And Management

What you’ll learn

Introduction
- Operational Management and Strategic Thinking
- Classic Strategic Model
- Developing a SWOT Analysis
- Creating a Target for Future Success
- Developing a Mission Statement
- Encouraging Innovation in Your Team
- Creating a Strategic Approach to Your Particular Work Situation
Developing and Balancing Your Operational and Strategic Management Skills
- Establishing a Working Definition of Operational Management
- Exploring the Key Attributes of Today's Strategic Thinkers
- Finding the Balance Between these Core Competencies
- Using Operational Management and Strategic Thinking in Your Own Work Setting
Creating a Strategic Frame of Reference
- Key Components of a Strategic Frame of Reference
- Key Outputs at Each Level
- Developing a Strategic Thinker's Approach for Your Own Work Environment
Your Team, Your Customers, and Your Competitors
- Clarifying the Purpose of Your Work Group in the Context of Your Organization
- Drafting a Mission Statement Defining the Operational Reality
- Creating a SWOT Analysis to Help You Understand Your Team, Your Customers, and Your Competitors
Developing a Strategic Vision: Moving from What Is to What If
- Assessing Customer Needs, Wants, and Expectations
- Determining Optimal Approaches for Developing Customer Data and Input
- Using an Importance/Performance Matrix to Set Priorities for Your Work Group
- Power of Vision
- Creating a Link Between the Organizational Vision and Your Mission
Making Your Vision a Reality: Influencing Key Stakeholders
- Developing Persuasive Skills to Sell Your Strategic Ideas
- Exploring a Range of Options for Influencing Others
- Assessing Your Ability to Encourage Innovation
- Conducting Five Key Conversations to Encourage Innovation in Your Group
Your Personal Plan: Developing and Selling Your Vision of the Future
- Completing a Strategic Frame of Reference for Your Department, Work Unit, or Team
- Preparing to Communicate Strategically
- Identifying and Practicing the Key Conversations You Intend to Have Upon Your Return to Work
Developing a Personal Plan of Action

Upcoming training

Dates and availability are confirmed by Bolt when we follow up. All times are shown in the provider’s stated time zone.

2026-10-13 — 2026-10-149:00 AM - 5:00 PM EDT