AMA2559: Coaching From a Distance: Developing Your Team When You Can't Be Face to Face

What It Takes to Coach from a Distance

• Assess Your Strengths and Weaknesses as a Virtual Coach
• Explain the Virtual Coaching Model
• Describe an Effective Blend of Focus on Coaching Tasks, Emotional Intelligence, and Coaching Skills

Developmental Coaching

• Demonstrate the Ability to Utilize the DiSC®Profile to Plan Developmental Coaching Sessions
• Demonstrate Flexibility in Adapting to Different Styles
• Develop the Ability to Pay Attention to Strengths and Provide Strengths Feedback

Performance Coaching

• Demonstrate the Ability to Use the DiSC® Model to Determine the Priorities of Direct Reports and Others
• Demonstrate Flexibility in Adapting to Different Styles
• Summarize the Virtual Coaching Model Skills and Behaviors

Data Gathering for Coaching Virtually

• Describe Ways to Gather Data for Virtual Coaching
• Create Individualized “Dashboards” to Track the Data
• Use the Positive/Negative (P/N) Ratio as a Source of Data
• Use Probing Questions
• Identify EI Behaviors That Require Coaching

Applying Virtual Coaching Tools and Techniques

• Use the Virtual Coaching Model to Plan a Virtual Coaching Session
• Assess Your Virtual Coaching Strengths Through Feedback
• Identify Ways to Gather Data for Individuals on Your Team
• Use a Planning Template to Plan the Session

Techniques to Increase Virtual Team Effectiveness

• Define Virtual Team Stages/Life Cycles and Coaching Needs
• Define Characteristics of Effective Virtual Teams
• Describe Ways to Build Trust at Each Stage of Virtual Team Development
• Understand Team Emotional and Social Intelligence and the Implications for Team Coaching
• Apply Team Coaching Principles to Real Situations/Challenges