AMA2563: Artificial Intelligence (AI) Business Essentials Certificate Program

Learning Objectives

• Define Key AI Concepts and Terms
• Understand the Business Imperative and Impact of AI
• Identify Readiness to Adopt AI
• Appreciate Need for Internal Alignment of AI Initiatives
• Evaluate Design of AI Solutions that Deliver Value
• Build Engagement in AI Conversations
• Reflect on the Ethics and Governance of AI
• Create Your AI Action Plan

Overview of AI

• Understand AI Terms and Definitions
• Identify Familiar AI Solutions All Around Us
• Gain an Overview of the Current AI Landscape
• Learn About the Key Features of Algorithms

Connecting Business Needs with AI Techniques

• Recognize Business Situations Where We Should Look to AI for Assistance
• Determine the AI Capabilities to Advocate for In the Solution That Your Company Decides to Build or Buy
• Identify Assets You Need to Include in the AI Solution in Order to Actually Solve Your Problem

Different Paths Toward AI Adoption

• Learn the Typical AI Adoption Paths for Individual Contributors, Leaders, Teams, and Organizations
• Understand the Common Risks and Rewards Along Each Path

Assessing Your Resources

• Understand the Environmental Conditions That Are Required for AI Success
• Learn How Your Unique Abilities May Be Leveraged in AI Adoption
• Consider What You Can Do to Fill Skill Gaps as a Professional and Across Your Team

Designing Business Solutions with AI

• Practice Identifying Business Problems That Can Be Improved with AI
• Practice Selecting the Right Algorithm, the Right Data, and the Right Features to Create an AI Solution and Get Feedback in a Low-Stakes Environment
• Practice Communicating the Value of Pursuing AI Initiatives

Aligning AI Initiatives within the Organization

• Understand the Strategic Value of Coordinating AI Initiatives
• Craft a Vision for the Future and a Starting Point for Ethical Governance

Putting It All Together: Your Action Plan

• Choose What You CAN Do to Get Started with AI
• Use the ENGAGE Framework for AI Adoption to Build an Action Plan
• Share the Actions You Will Take First