Global Knowledge

Emotional Mastery: Transforming Anger into Positive Action

Learn to manage frustration, build emotional intelligence, and transform anger into positive action.

GK #821214Virtual Classroom Live
FormatsVirtual Classroom LiveTopicsBusiness Skills · GK Polaris

What you’ll learn

Module 1: Introduction to Emotional Mastery: Why we feel frustration and Anger

  • Understanding why we feel anger and the wide range of emotions that are the result of being angry
  • How Does Anger Work?
  • Thoughts That Fuel Anger
  • How Do You Cope With Your Anger?
  • Changing Coping Techniques

Module 2: Recognizing Anger Triggers and Patterns

  • Assessing Why You Get Angry, When You Get Angry and Your Own Personal Way of Handling Anger
  • What Provokes You?
  • When To Be Angry
  • Your Body and Anger

Module 3: Using Your Emotions to Improve Your Life

  • Know When Your Anger Is Valid and How to Make It Work for You
  • Anger: Pain or Gain?
  • Just or Unjust?
  • Anger and Your Communication Style

Module 4: Building Resilience and Sustaining Change

  • Developing long-term emotional regulation habits
  • Creating personal action plans for managing future anger triggers
  • Tools for ongoing self-assessment and improvement

Module 5: Strategies to Regulate Anger

  • Keeping Your Anger Under Control and Preventing That Spark from Turning into an Escalation
  • Tips for Handling Criticism
  • Relaxation
  • Getting Back in Control

Module 6: Letting Go of the Past

  • Identify Past Anger That Still Affects You Today and Don't Repeat Behavior That Is Self-Defeating
  • Identifying Unresolved Anger from the Past
  • Experiencing Anger from Expectations
  • Be Good to Yourself

Module 7: Listen to Other People's Frustration and Anger

  • In Order to Improve Relationships, We Must Recognize Another's Anger and Respond in a Helping Manner
  • Coping With Angry People
  • Styles of Communication
  • Your Family Relationships
  • 20 Additional Behaviors That Create Relationship Anger
  • Teaching Your Child to Manage Anger
  • Anger and Your Working Relationships

Upcoming training

Dates and availability are confirmed by Bolt when we follow up. All times are shown in the provider’s stated time zone.

2026-10-07 — 2026-10-0710:00 AM - 4:00 PM EDT
Virtual Classroom LiveONLINE · English
2026-12-08 — 2026-12-0810:00 AM - 4:00 PM EST
Virtual Classroom LiveONLINE · English