Mastering Management Skills with Influence and Impact

Module 1. The Role of the Modern Manager

• Shifting from individual contributor to leader
• Key responsibilities of effective managers
• Leading with influence vs. authority

Module 2. Building Leadership Presence

• Communicating with confidence and clarity
• Establishing credibility and trust
• Demonstrating professionalism and consistency

Module 3. Influencing Others Effectively

• Understanding influence styles
• Adapting communication to different individuals
• Gaining buy-in and commitment

Module 4. Driving Team Performance

• Setting clear expectations
• Creating accountability and follow-through
• Supporting and developing team members

Module 5. Communication and Feedback

• Delivering clear and constructive feedback
• Active listening and effective questioning
• Managing difficult conversations

Module 6. Motivating and Engaging Teams

• Understanding what drives engagement
• Recognizing and reinforcing positive behaviors
• Creating a positive team environment

Module 7. Managing Challenges with Impact

• Handling conflict and resistance
• Making decisions under pressure
• Maintaining composure and professionalism

Module 8. Action Planning and Application

• Identifying personal leadership strengths and gaps
• Creating a plan for continued development
• Applying skills to real workplace situations