Global Knowledge

Introduction to DevOps

Take this course to learn how DevOps can help you to optimize, re-think, and re-engineer your processes.

GK #5322Virtual Classroom LiveClassroom Live
FormatsVirtual Classroom Live · Classroom LiveTopicsDevOps · GK Polaris

What you’ll learn

Part 1: Introduction

  • DevOps Defined
  • High-Performance IT Organizations
  • Core Chronic Conflict
  • Exercise: Pain Points
  • Business Value of DevOps
  • Where DevOps Came From
    • W Edwards Deming and Total Quality Management
    • The Lean Movement and Toyota Production System
    • The Agile Development and Infrastructure Movements
    • Exercise: Agile Infrastructure
    • The Continuous Delivery Movement
  • IT Service management and DevOps
  • End Goals of DevOps and CALMS

Part 2: Maturing a DevOps Practice in the Enterprise

  • DevOps and Organizational Culture
  • 2 Patterns You Can Follow
  • The Involvement Principle
    • Information Security Principles
  • Exercise: The Involvement Principle
  • Scaling DevOps in the Enterprise

Part 3: The DevOps Journey - The Three Ways

The First Way: Optimize Flow

  • Principles of Flow
  • Infrastructure As Code
  • Infrastructure Configuration Mgmt and Tools
  • Deployment Pipeline and Tools
  • Shared Version Control and Tools
  • Build Quality In
  • Containerization
  • SOA and Microservices
  • Exercise: Optimizing Flow

The Second Way: Amplify Feedback

  • Principles of Feedback
  • Telemetry Principles
  • System Monitoring Tools
  • Log Aggregation and Tools
  • Use Telemetry to Anticipate Problems
  • Feedback For Safe Deployment of Code
  • Hypothesis-Driven Development
  • Exercise: Amplifying Feedback

The Third Way: Continual Learning and Experimentation

  • Learning Culture
  • Innovation Culture
  • Exercise: Learning and Innovation Culture

Part 4: Course Conclusion

  • Q and A

Upcoming training

Dates and availability are confirmed by Bolt when we follow up. All times are shown in the provider’s stated time zone.

2026-10-08 — 2026-10-08October 08, 2026
Virtual Classroom LiveONLINE · English
2026-12-08 — 2026-12-08December 08, 2026
Virtual Classroom LiveONLINE · English