Introduction to Microsoft 365 and AI administration (AB-900)
Learn and build foundational concepts, core services, and administrative controls of Microsoft 365.

Explore Microsoft training for cloud, productivity, data, security, and business applications.
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Learn and build foundational concepts, core services, and administrative controls of Microsoft 365.
In this course, students will gain foundational knowledge of core data concepts and related Microsoft Azure data services.
This course introduces the core components of the Power Platform and their business value, including Power Apps, Power Automate, Power BI, Power Pages, and Dataverse. It’s designed for beginners to understand how low‑code solutions can analyze data, automate processes, and build simple business applications
Foundational level knowledge on security, compliance, and identity concepts and related cloud-based Microsoft solutions.
This instructor-led training course is designed to provide a deep dive into exam preparation for the Microsoft Certified: Microsoft Security, Compliance, and Identity Fundamentals.
Discover how modern contact centers work—explore intelligent routing, omnichannel conversations, and day to day workflows in Dynamics 365 Contact Center.
Enhance and automate business processes using customer engagement apps for Dynamics 365, while incorporating native interconnectivity with Microsoft 365.
Enhance and automate business processes using Dynamics 365 customer engagement apps, while incorporating native interconnectivity with Microsoft 365
This course updates and replaces course 10985C previously published under the same title.
Explore core supply chain management capabilities in Dynamics 365 to streamline procurement, inventory, production, warehousing, and order fulfilment processes.
This course examines how administrators can manage and extend Microsoft 365 Copilot to meet their business needs.
Learn to plan and execute an endpoint deployment, configuration, and management strategy using Microsoft Intune as the unified endpoint management platform.
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