Configure and Operate Microsoft Azure Virtual Desktop (AZ-140)
Plan, deliver, and manage virtual desktop experiences and remote apps, for any device, on Azure.
Live onlineClassroom Live
Introduction to service in Dynamics 365 (AB-6004)
Enhance and automate business processes using Dynamics 365 customer engagement apps, while incorporating native interconnectivity with Microsoft 365
FormatsVirtual Classroom Live · Classroom LiveTopicsGK Polaris
What you’ll learn
Module 1: Introduction to service in Dynamics 365
- Describe the foundations of Dynamics 365 customer engagement apps
- Explore self-service capabilities in Dynamics 365
- Explore case management in Dynamics 365 Contact Center
- Describe workforce management in Dynamics 365 Contact Center
- Utilize onsite service capabilities in Dynamics 365 Field Service
- Describe shared capabilities in Dynamics 365 customer engagement apps
Upcoming training
Dates and availability are confirmed by Bolt when we follow up. All times are shown in the provider’s stated time zone.
2026-12-11 — 2026-12-119:00 AM - 5:00 PM EST
Virtual Classroom LiveONLINE · English
2027-02-17 — 2027-02-178:30 AM - 4:30 PM EST
Virtual Classroom LiveONLINE · English
2027-04-28 — 2027-04-288:30 AM - 4:30 PM EDT
Virtual Classroom LiveONLINE · English
2027-07-14 — 2027-07-14July 14, 2027
Virtual Classroom LiveONLINE · English
2027-09-22 — 2027-09-22September 22, 2027
Virtual Classroom LiveONLINE · English
2027-12-01 — 2027-12-01December 01, 2027
Virtual Classroom LiveONLINE · English