Adopting a Platform Owner Mindset
Learn to drive Platform value in the enterprise.
Live online
ServiceNow AI Implementation (SNAII)
SNAII: Learn how to implement, configure, and customize Generative and Agentic AI experiences in the ServiceNow platform.
FormatsVirtual Classroom Live
What you’ll learn
- Module 1: Introduction to Generative AI
- Module 2: Now Assist Data Readiness
- Module 3: Introduction to Now Assist
- Module 4 Model Provider Strategy
- Module 5: Now Assist Administration
- Module 6: AI Governance and Guardrails
- Module 7: Extending ServiceNow with the Now Assist Skill Kit
- Module 8: Now Assist Agents
- Module 9 Evaluating Agentic Workflows
- Module 10 AI Agentic Fabric and MCP
- Module 11 AI Control Tower
Upcoming training
Dates and availability are confirmed by Bolt when we follow up. All times are shown in the provider’s stated time zone.
2026-10-07 — 2026-10-089:00 AM - 5:00 PM CDT
Virtual Classroom LiveONLINE · English
2026-11-03 — 2026-11-049:00 AM - 5:00 PM CST
Virtual Classroom LiveONLINE · English
2026-11-17 — 2026-11-189:00 AM - 5:00 PM CST
Virtual Classroom LiveONLINE · English
2026-12-09 — 2026-12-109:00 AM - 5:00 PM CST
Virtual Classroom LiveONLINE · English