ServiceNow

Adopting a Platform Owner Mindset

Learn to drive Platform value in the enterprise.

GK #821295Virtual Classroom Live
FormatsVirtual Classroom Live

What you’ll learn

DAY ONE

  • Welcome and Virtual Check In
  • Capability Burst 1: Understand the Platform Owner Mindset
  • Business Simulation Introduction
  • Capability Burst 2: Time Allocation / Calendar Audit
  • Business Simulation Round 1
    • Ready the Roadmap (Moment 1)
    • Struggling with Adoption (Moment 2)
    • Requests, Requests, Requests (Moment 3)
    • Release Havoc (Moment 4)
  • Capability Burst 3: Design an Optimal Experience through Insights

DAY TWO

  • Capability Burst 4: Establish an Optimal Governance Model
    • Business Simulation Round 2
    • Test & Learn (Moment 5)
    • Loss of a Champion (Moment 6)
    • Breaking Down Siloes (Moment 7)
    • Monitoring Workflows (Moment 8)
  • Capability Burst 5: Manage Competing Priorities (role play)
  • Capability Burst 6: Develop an Uncommon Sense of Change
  • Capability Burst 7: Communicate Value (aka The Executive Mindset)
  • Business Simulation Round 3
    • Collaboration Station (Moment 9)
    • N-1 (Moment 10)
    • Sharing Value & Celebrating Success (Moment 11)
  • Final Results and Closing Activities

Upcoming training

Dates and availability are confirmed by Bolt when we follow up. All times are shown in the provider’s stated time zone.

2026-10-15 — 2026-10-169:00 AM - 5:00 PM CDT
Virtual Classroom LiveONLINE · English
2026-10-26 — 2026-10-279:00 AM - 5:00 PM CDT
Virtual Classroom LiveONLINE · English
2026-11-02 — 2026-11-039:00 AM - 5:00 PM CST
Virtual Classroom LiveONLINE · English
2026-11-16 — 2026-11-179:00 AM - 5:00 PM CST
Virtual Classroom LiveONLINE · English
2026-12-01 — 2026-12-029:00 AM - 5:00 PM CST
Virtual Classroom LiveONLINE · English
2026-12-15 — 2026-12-169:00 AM - 5:00 PM CST
Virtual Classroom LiveONLINE · English