Vulnerability Response (VR) Implementation

Module 1 Vulnerability Response Overview

Module 1: Objectives

• Define ServiceNow Security Operations
• Discuss Vulnerability Response
• Examine Vulnerability Response within the ServiceNow Platform

Module 1: Labs

• Lab 1.2 Exploring Vulnerability Response
• Lab 1.3 Preparing to Implement Vulnerability Response

Module 2 Getting Data Into Vulnerability Response

Module 2: Objectives

• Definition of Vulnerabilities and Vulnerable Items
• Integrate Vulnerability Response with Vulnerability Scanners and Other Data Sources
• Scanner Integration and CMDB Reconciliation

Module 2: Labs

• Lab 2.1 Configure NVD Auto-Update
• Lab 2.2 Full Qualys Integration and Store Preview

Module 3 Tools to Manage Vulnerability Response

Module 3: Objectives

• Configure Vulnerability Groups for Easier Management
• Employ Tasking for Vulnerability Remediation

Module 3: Labs

• Lab 3.1 Configure Vulnerability Groups
• Lab 3.2 Configure Vulnerability Calculator Groups
• Lab 3.3 Vulnerability Remediation Task Assignment

Module 4 Automating Vulnerability Response

Module 4: Objectives

• Demonstrate how to handle Vulnerability Exceptions
• Construct Workflows for Process Automation

Module 4: Labs

• Lab 4.1 Configure Vulnerability Exception Workflow

Module 5 Vulnerability Response Data Visualization

Module 5: Objectives

• Demonstrate Data Visualization through Dashboards and Reporting
• Discuss Performance Analytics

Module 5: Labs

• Lab 5.1 Dashboards and Reports

Module 6 Vulnerability Response Paris Delta

Module 6: Objectives

• Discuss the new features in the Paris release
• Define the changed features in the Paris release

Module 7 Vulnerability Response Implementation Capstone Project

In order to reinforce the various topics presented in the Vulnerability Response Implementation course, the final course component is a take-home five task capstone project.