ServiceNow

Security Operations (SecOps) Fundamentals

Learn about the Security Incident Response, Vulnerability Response, and Threat Intelligence applications.

GK #821285Virtual Classroom LiveClassroom LiveOn-Demand
FormatsVirtual Classroom Live · Classroom Live · On-Demand

What you’ll learn

DAY ONE

Module 1: Security Operations Overview

  • 1.1 Current State of Security and Security Operations Maturity Levels
  • 1.2 Introducing ServiceNow Security Operations
  • 1.3 Essential Platform and Security Administration Concepts
  • Lab 1.3 Security Operations User Administration
  • 1.4 Security Operations Common Functionality
  • Lab 1.4.1 Security Operations Common Functionality
  • Lab 1.4.2 Email Parser

Module 2: Vulnerability Response

  • 2.1 Vulnerability Response Overview
  • Lab 2.1 Explore the Vulnerability Response Application
  • 2.2 Vulnerability Classification and Assignment
  • Lab 2.2 Explore Vulnerable Items and Vulnerability Groups
  • 2.3 Vulnerability Management
  • Lab 2.3 Vulnerability Groups (for Grouping Vulnerable Items)
  • 2.4 Configuration Compliance
  • Lab 2.4 Vulnerability Remediation

DAY TWO

Module 3: Security Incident Response

  • 3.1 Security Incident Response Overview
  • 3.2 Security Incident Response Components and Configuration
  • Lab 3.2 Security Incident Response Configuration
  • 3.3 Baseline Security Incident Response Lifecycle
  • Lab 3.3 Creating Security Incidents
  • 3.4 Security Incident Response Workflow-Based Responses

Module 4: Threat Intelligence

  • 4.1 Threat Intelligence Definition
  • 4.2 Threat Intelligence Terminology
  • 4.3 Threat Intelligence Toolsets
  • Lab 4.3.1 Review and Update an Existing Attack Mode or Method
  • Lab 4.3.2 Working with Indicators of Compromise (IOC) Lookups
  • Lab 4.3.3 Automated Lookups in Security Incidents
  • 4.4 Trusted Security Circles

Module 5: Security Operations Integrations

  • 5.1 Work with Security Operations
  • Lab 5.1 Navigating Security Operations Integrations

Module 6: Data Visualization

  • 6.1 Understand Security Operations Monitoring and Reporting

Upcoming training

Dates and availability are confirmed by Bolt when we follow up. All times are shown in the provider’s stated time zone.

2026-11-03 — 2026-11-049:00 AM - 5:00 PM CST
Virtual Classroom LiveONLINE · English
2026-12-03 — 2026-12-049:00 AM - 5:00 PM CST
Virtual Classroom LiveONLINE · English