ServiceNow Strategic Portfolio Management (SPM) Fundamentals

At the end of this module, you will be able to:

• Define SPM and its purpose.
• Identify the applications within ServiceNow SPM and their purpose.
• Change a submitted idea into a demand.
• Demonstrate the different ways available to create projects.
• Show how to manage the project scope, schedule, resources and financials.
• Understand how to communicate efficiently with project teams and stakeholders.
• Analyze project risk, issues, and changes.
• Understand resource assignments, resource capacity, and availability.
• Track project progress and generate detailed status reports
• Organize project artifacts and close out projects
• Create, plan, prioritize, and track portfolios.