Global Knowledge

Agile and Scrum Foundation

Gain foundational knowledge of agile service management techniques and scrum development frameworks.

GK #6916Virtual Classroom LiveClassroom Live
FormatsVirtual Classroom Live · Classroom LiveTopics5g · Agile And Scrum

What you’ll learn

Agile Way of Thinking

1.1 Concepts of Agile and Scrum 
1.1.1Recognize how adaptation to an Agile environment works
1.1.2 Recognize how Agility brings predictability and flexibility
1.1.3 Describe the Agile Manifesto 
1.1.4 Recognize parts of the Agile framework such as Pair Programming, Test Driven Development, Continuous Integration, Continuous Refactoring and Collective Code Ownership

Scrum Practices

2.1 Scrum roles 
2.1.1 Explain the Product Owner role 
2.1.2 Explain the Scrum Master role 
2.1.3 Explain the Development Team role 
2.1.4 Recognize the role of a traditional Project Manager 

Scrum Events

2.2.1 Explain the characteristics of time-boxed events 
2.2.2 Explain the characteristics of Sprints 
2.2.3 Explain the characteristics of the Daily Scrum 
2.2.4 Explain the characteristics of the Sprint Review and the Sprint Retrospective

The Importance of the Backlog

2.3.1 Explain the characteristics of a good Product and Sprint Backlog
2.3.2 Recognize good User Stories and Backlog Items
2.3.3 Explain how to refine the Product Backlog Items

Definition of Done

2.4.1 Explain the importance of a good Definition of Done

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Upcoming training

Dates and availability are confirmed by Bolt when we follow up. All times are shown in the provider’s stated time zone.

2026-12-10 — 2026-12-118:30 AM - 4:30 PM EST
Virtual Classroom LiveONLINE · English
2027-02-11 — 2027-02-128:30 AM - 4:30 PM EST
Virtual Classroom LiveONLINE · English
2027-04-22 — 2027-04-23April 22 - 23, 2027
Virtual Classroom LiveONLINE · English
2027-06-24 — 2027-06-25June 24 - 25, 2027
Virtual Classroom LiveONLINE · English
2027-08-19 — 2027-08-20August 19 - 20, 2027
Virtual Classroom LiveONLINE · English
2027-10-28 — 2027-10-29October 28 - 29, 2027
Virtual Classroom LiveONLINE · English
2027-12-16 — 2027-12-17December 16 - 17, 2027
Virtual Classroom LiveONLINE · English